Enquiries & Bookings

All the answers you need as an Experience Provider

1. Your First Enquiry on Tobooka
Watch the above video fullscreen here Awesome! You've now received your first enquiry on Tobooka. You should now have the following two email...
Mon, 25 Mar, 2019 at 3:05 PM
2. Sending a Quote to a Customer
Watch this video fullscreen here It's time to turn that enquiry into a booking... to do this, you will need to send a quote: Step 1: Open y...
Thu, 5 Jul, 2018 at 6:18 PM
3. Editing a Quote
Watch this video fullscreen here Already sent a quote, but need to make an edit (such as changing a date, time or price)? No worries, follow ...
Thu, 5 Jul, 2018 at 6:18 PM
Preparing for your booking
So someone has booked your experience - yay! Now it's time to make sure you and they have all the information you'll need for the day. You can...
Thu, 5 Jul, 2018 at 6:19 PM
My quote's expired. How do I send a new one?
Your customer is ready to book but your original quote's expired? Don't worry, easy fix. Step 1: Login to www.tobooka.co.uk Step 2: Click &q...
Thu, 5 Jul, 2018 at 5:57 PM
When do I get paid?
When a customer pays for their booking, we hold the funds safely in an escrow account until the booking has taken place. The reason for this is to add a lay...
Thu, 5 Jul, 2018 at 6:19 PM
How do I add my payment details?
Watch The Video in Fullscreen Here Add your billing details so we can pay you for your experiences, here's how: Step 1: Head over t...
Thu, 5 Jul, 2018 at 6:19 PM
How do I make changes to my profile or add an experience?
Too easy. We know you're busy hosting experiences, so we'll do it for you! Just send the details in an email to support@tobooka.co.uk and we&#...
Thu, 5 Jul, 2018 at 5:42 PM
What is your cancellation policy?
We have a cancellation policy in place to protect our business owners: If a customer cancels or makes changes more than 2 weeks before the booking date...
Mon, 14 Jan, 2019 at 4:54 PM